iDatam Privacy Policy
Privacy Policy Disclaimer: At iDatam, our commitment to the highest ethical standards drives our business practices. We diligently collect, use, and disclose personal information in accordance with the laws of the countries where we operate.
This Privacy Policy, compliant with the EU-U.S. Data Privacy Framework program (EU-U.S. DPF), outlines the privacy principles observed by iDatam concerning the transfer of personal information from the European Economic Area (EEA) – including the twenty-eight member states of the European Union (EU) and Iceland, Liechtenstein, and Norway – to the United States.
iDatam adheres to the EU-U.S. Data Privacy Framework program (EU-U.S. DPF) established by the U.S. Department of Commerce. Our certification confirms our compliance with the EU-U.S. Data Privacy Framework program Principles (EU-U.S. DPF Principles) regarding the processing of personal data received from the European Union under the EU-U.S. DPF. Should any conflict arise between the terms in this privacy policy and the EU-U.S. DPF Principles, the Principles shall prevail. For more information about the Data Privacy Framework (DPF) program or to view our certification, please visit https://www.dataprivacyframework.gov/
iDatam has certified its adherence to the EU-U.S. Data Privacy Framework program (EU-U.S. DPF) principles, encompassing Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement, and Liability within the scope of its EU-U.S. Data Privacy Framework program (EU-U.S. DPF) certification. In the event of any conflict between the terms in this privacy policy and the EU-U.S. Data Privacy Framework program (EU-U.S. DPF) Principles, the EU-U.S. Data Privacy Framework program (EU-U.S. DPF) Principles shall prevail. To discover more about the EU-U.S. Data Privacy Framework program (EU-U.S. DPF) or to view iDatam's certification, please visit the https://www.dataprivacyframework.gov/ page.
iDatam's involvement in the EU-U.S. Data Privacy Framework program (EU-U.S. DPF) extends to all personal data governed by the iDatam Privacy Agreement and received from the European Union and European Economic Area. We commit to complying with the EU-U.S. Data Privacy Framework program (EU-U.S. DPF) principles regarding such personal data. Please refer to the iDatam Privacy Agreement for more details on data collection and use. Additionally, specific personal information may fall under iDatam's more detailed privacy policies, all of which align with the EU-U.S. Data Privacy Framework program (EU-U.S. DPF) requirements.
iDatam collects the following data and lists the purpose of collection
| Data | Purpose |
|---|---|
| Data | Purpose |
| Data | Purpose |
| Data | Purpose |
| Data | Purpose |
| Data | Purpose |
| Data | Purpose |
| Data | Purpose |
| First name | Marketing, Billing/Account Provisioning, Biometric Enrolment |
| Last name | Marketing, Billing/Account Provisioning, Biometric Enrolment |
| Company name | Marketing, Billing/Account Provisioning, Biometric Enrolment |
| Email address | Marketing, Billing/Account Provisioning, Biometric Enrolment |
| Corporate physical address | Billing/Account Provisioning, Biometric Enrolment |
| Corporate phone number | Billing/Account Provisioning, Biometric Enrolment |
| Iris scan | Biometric Enrolment |
| Vascular scan | Biometric Enrolment |
| Driver's license/ National ID/ Passport | To verify KYC |
Know Your Customer (KYC) & Order Policies
To ensure the highest level of security and service integrity, iDatam enforces a strict Know Your Customer (KYC) policy. During registration and order placement, customers must provide original and accurate details, including their full name, email address, phone number, physical address, country, and postal code. We proudly welcome customers globally, including those from Russia.
VPN Restriction: For fraud prevention, you must not be connected to a Virtual Private Network (VPN) when placing an order. Any orders placed while a VPN is active will be automatically rejected.
Data Accuracy & No Refund Policy: Providing fake or inaccurate information is a violation of our terms. If fake information is detected, you will be given one final opportunity to update your account with accurate data. If you are unable to provide valid KYC details, or if the provided information remains false, your account will be permanently banned, your payment will be frozen, and no refunds will be issued.
Refund Eligibility: Refunds for unverified accounts are only permitted for orders placed via Visa, Mastercard, or American Express. For all other payment methods, including cryptocurrencies or alternative gateways, no refunds will be issued if the KYC verification process is not successfully completed.
Our Commitment to Your Privacy: We highly respect your privacy and the trust you place in us. iDatam will never sell, leak, or inappropriately share your personal information with unauthorized third parties.
iDatam might share its marketing data with partners in its ecosystem, including VMware, Microsoft, Veeam, Brocade, Intel, Nimble, SuperMicro, and Micron. This data may be shared through third-party automation and CRM systems, primarily Salesforce and Hubspot.
Furthermore, iDatam may disclose an individual's personal information if legally required by public authorities, such as meeting national security or law enforcement obligations.
Should iDatam engage in any onward transfers of personal data with third parties for purposes other than the initial collection or subsequent authorization, individuals will be given the choice to opt-out, limiting the use and disclosure of their data.
iDatam's accountability for personal data received under the EU-U.S. Data Privacy Framework program (EU-U.S. DPF) and transferred to a third party is outlined in the EU-U.S. Data Privacy Framework program (EU-U.S. DPF) Principles. Specifically, iDatam retains responsibility and liability under these principles if third-party agents processing the personal data on its behalf do so inconsistently with the Principles unless iDatam can demonstrate its lack of responsibility for the event causing the damage.
iDatam recognizes and respects the rights of individuals within the EU to access their personal information held by us. To request access or to correct, amend, or delete inaccurate data, individuals should submit a written request to the Chief Legal Officer, whose contact details are provided below. Upon receiving a request for data removal, we will respond within a reasonable timeframe.
As part of our commitment to the EU-US Data Privacy Framework program's Principles, iDatam pledges to address complaints regarding your privacy rights and the collection or utilization of your personal information transferred to the United States under the DPF Principles. EU individuals with inquiries or complaints regarding the DPF should initially contact:
iDatam
Virtual Address:
River Point, 444 W Lake Street 155, North Wacker, Chicago, IL 60606
Head Office:
10/1 Ekwatta Rd, Mirihana, Nugegoda 10250
Phone Number:
+1 240 363 4571
Furthermore, iDatam has agreed to direct unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, Privacy Framework Services, managed by BBB National Programs. If your complaint lacks timely acknowledgment or satisfactory resolution, please visit Process For Consumers for further information and to lodge a complaint. This service is provided at no cost to you.
In instances where your DPF complaint cannot be resolved through the aforementioned channels, and based on specific conditions, you may have the option to invoke binding arbitration for certain unresolved claims not settled by other redress mechanisms. Refer to G-Arbitration-Procedures for details.
If your complaint remains partially or fully unresolved after review by iDatam, BBB National Programs Data Privacy Framework Services, and the relevant Data Protection Authority (DPA), you may, under particular conditions, seek binding arbitration before the EU-U.S. Data Privacy Framework program (EU-U.S. DPF) Panel. Further information is available at https://www.dataprivacyframework.gov/.
Please note that iDatam operates under the investigative and enforcement authorities of the U.S. Federal Trade Commission (FTC).
Effective Date: February 2026